Shipping policy

At Serene, each order is prepared with care and attention, so your pieces arrive to you just as beautifully as intended.

Orders are processed within 5–7 business days after confirmation. Orders placed on weekends or public holidays will begin processing on the next working day.

A Gentle Reminder

To help us ensure a smooth delivery, please double-check that your contact number and delivery address are complete and accurate. Any missing or incorrect details may cause a slight delay in receiving your order.

Thank you for choosing Serene. We can’t wait for your pieces to reach you.